PSC166 - Managing the Candidate Experience
Course Description
Learn how to attract and recruit the best candidates for your organization and best practices to manage each step in the recruitment process, including reaching out to candidates, encouraging them to apply, and gathering and screening applications. Understand how to write job descriptions that attract the right candidates, the components of a fair and transparent selection process, how to manage communication at each step of recruitment, plus technology and analytics tools to streamline your work.
Learner Outcomes
After completing this course, you'll be able to:
- Plan a recruitment process that fits your hiring needs
- Explain how the recruitment budget, industry, and type of opening affect candidate outreach
- Write effective job descriptions that attract the right candidates
- List effective methods for gathering and screening applications
- Explain different types of biases that can affect recruitment and list strategies to mitigate them
- Explain how to make the application process accessible and outline methods to support diversity and inclusion in recruitment
- Describe how to communicate with candidates throughout the recruitment process
- Use technology to support the application process while maintaining a personal and positive candidate experience
- Calculate metrics and use data-driven insights to continuously improve recruitment strategies and processes
- Follow ethical and legal guidelines when recruiting and hiring candidates
Upon completion of the course, learners may be eligible for:
- IACET CEUs: 0.4 (Contact Hours: 4 hours)
- ATD CI Credits: 4
- HRCI Credits: 4
- SHRM PDCs: 4
Please Note:
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.
Notes
This course is offered through our curriculum partner, MindEdge, Inc. MindEdge was founded in 1998 by Harvard and MIT educators with a mission to improve the way the world learns. Since then, more than three million learners have participated in MindEdge programs.
Registered students will receive individualized communication with further instructions to help you prepare for class.