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Course Description

Want to speak clearly, effectively, and authentically to customers? Want to not only close a sale, but develop the kind of brand that inspires deep loyalty in its customer base? Want to make sure that everything you write creates a meaningful impact?

In this course, you'll learn to be a more efficient, prolific, and effective copywriter, developing a consistent and personable brand voice that resonates with your ideal client. You'll also learn how to modify your writing for different audiences across different platforms - and how to create copy that works with the algorithms to help your business or organization rise organically in rankings and visibility. Lastly. you'll learn how to prioritize the human-to-human connection with every word you write - speaking thoughtfully and concisely to people about what they need to hear. 

Course Outline

In this class, you will learn:

  • How to speak effectively from the human perspective of the brands you represent
  • How to empathetically identify and reflect the needs of the audiences you seek to serve 
  • How to ensure that the brands you represent have a consistent, predictable, trustworthy voice that will create loyal customers and have a meaningful impact
  • How to create a portfolio of your writing that you can use to market your new skills
  • How to use AI as a writing assistant to help you brainstorm and refine your copy

Applies Towards the Following Certificates

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Enroll Now - Select a Section

Section Title
Writing Engaging Content & Copy
Type
Discussion
Days
Sa
Time
9:30AM to 12:00PM
Dates
Sep 12, 2026 to Oct 10, 2026
Schedule and Location
Contact Hours
12.5
Location
Delivery Options
Course Fee(s)

Section Notes

Students will interact with instructors and other students through SMU's Learning Management System (Canvas).

You will receive individualized communication with further instructions to help you prepare for class.

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