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NetID FAQ Troubleshooting

I don't have an SMU NetID

To transition your existing account to an SMU NetID, log in with your existing account information and follow the instructions in your student profile. Once complete, you will receive an email with a link to begin the process. If you have already started the transition process, please check your spam folder for the invitation e-mail.

For more information about transitioning your existing account, please visit our NetID information page.

I am a new user

An account will be created for you, and a link to verify your e-mail address will be sent to the address entered below. Once your account setup is complete, your NetID will be e-mailed to you.

If registering for a child or minor, be sure to use the name and DOB of the student and use an e-mail address that is checked frequently as e-mail is the primary method of communication between SMU CAPE and the student applicant.

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