Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts. T
his one-module course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.
After completing this course, you should be able to:
- Discuss the role of emotional intelligence for managers and project managers
- Explain why improving emotional intelligence can improve managerial performance
- Recognize the importance of emotional intelligence in successful project management
- Discuss the nine key EI factors
- Apply EI factors to project scenarios
This simulation is meant to sharpen your understanding of key project management skills. Those skills include:
- Leading a project team
- Balancing competing interests, such as project scope, quality, schedule, budget, resources, risk, communications, and procurement considerations
- Dealing with controversial decisions and the potential for negative team or customer outcomes
- Analyzing schedule, budget, and quality data and using that information to make educated decisions
- Addressing issues related to project procurement
- Facing challenges related to project planning, project execution, and project monitoring and control
This course is offered through our curriculum partner, MindEdge, Inc. MindEdge was founded in 1998 by Harvard and MIT educators with a mission to improve the way the world learns. Since then, more than three million learners have participated in MindEdge programs.
Registered students will receive individualized communication with further instructions to help you prepare for class.