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Course Description

Gain insight into your strengths and weaknesses as a negotiator! Learn how to make better, informed decisions and quickly identify potential obstacles to improve your communication in any situation. Through case studies and exercises, practice effective negotiation techniques and increase your confidence. 

Course Outline

This course covers the following topics:

  • Introduction to negotiation methodology and the "7 elements"
  • Partisan perceptions and different negotiation styles (Interest-based vs. positional)
  • Difficult negotiators and how to successfully deal with conflict
  • Role play and 3-party negotiation exercise

Recommendations

  • Register early to secure your spot, using the SMU CAPE Student Portal. Please be aware that insufficient enrollment may cause course cancellation.
  • If you need registration assistance or would like to enroll after online registration has closed, please call 214-768-2273 or contact smuthink@smu.edu.

Testimonials

I am self employed, so I am always looking for ways to improve my business abilities. This class was exactly what I needed to improve my awareness of how my negotiating style can be improved. 
- CAPE student

 

Daniel Howrey was an excellent [instructor]. He was organized, entertaining and informative.  The course was extraordinary.
- CAPE student

 

Applies Towards the Following Certificates

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