PSC098 - Leading and Managing Small Businesses
Course Description
Small business leaders are responsible for inspiring employees to do their part to bring about the organization's goals. Good leaders must have a vision of where the business is going, possess strong communication skills, and be able to bring out the best in the people they lead to make that vision a reality. While the fundamentals of leadership and management are the same in large and small business settings, one or two bad leaders can more quickly have a detrimental impact on a small business.
This course will prepare you to lead and manage employees in your organization, whether you are navigating through periods of change, growth, or stress. You will learn about some of the qualities and values shared by successful leaders, like decisiveness, adaptability, and humility, as well as common managerial challenges and techniques, strategies, and best practices to overcome those obstacles.
Learner Outcomes
After completing this course, you'll be able to:
- Define leadership
- Describe various leadership styles, bases, qualities, and skills
- Compare and contrast theories of leadership
- Explain the importance of ethics in leadership
- Distinguish between leadership, administration, and management
- Compare and contrast management styles
- Explain the role of management during periods of stress and change
- Understand the importance of emotional intelligence
- Explain the importance of managerial qualities like being decisive and delegating appropriately
- Consider methods for motivating employees
- Provide employees with effective, constructive feedback
- Describe approaches to conflict management
Upon completion of the course, learners may be eligible for:
- PMI PDUs: 3
- Power Skills PDUs: 2.5
- Ways of Working PDUs: 0.5
- IACET CEUs: 0.3 (Contact Hours: 3 hours)
- ATD CI Credits: 3
- HRCI Credits: 3
- SHRM PDCs: 3
Please Note:
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.
Notes
This course is offered through our curriculum partner, MindEdge, Inc. MindEdge was founded in 1998 by Harvard and MIT educators with a mission to improve the way the world learns. Since then, more than three million learners have participated in MindEdge programs.
Registered students will receive individualized communication with further instructions to help you prepare for class.